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Inclusive design by Microsoft

Microsoft’s inclusive design principles struck a chord with me. I especially like their Persona Spectrum:

We use the Persona Spectrum to understand related mismatches and motivations across a spectrum of permanent, temporary, and situational scenarios. It’s a quick tool to help foster empathy and to show how a solution scales to a broader audience.

A diagram of permanent, temporary, and situational disability for each sense.

I was in a similar situation last year:

I became a parent last month and the way I use technology has changed in a way I didn’t expect. I do way more things with one hand than before. A newborn baby requires a lot of attention and there are always some chores to do.

I encourage you to visit Microsoft Design website and check out their manual and activity cards—great resources to foster empathy.


Previous blog post:
Sound like yourself

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